Who should attend: Systems support and management personnel in distributed environments who must integrate UNIX with Windows NT workstations while reducing outages, improving performance, and controlling support costs. Participants should have basic database or systems administration knowledge on either UNIX or Windows NT environments.

What you will learn: Techniques for administering a heterogenous architecture.

This tutorial offers real-world, tested techniques for the popular integrated architectures. The techniques reflect state-of-the-art industry experience managing all aspects of computing including systems, databases, and the production batch cycle in a mixed UNIX/ Windows NT environ ment.

Topics include:

- Cross platform architecture for systems management tools
- Thin clients, fat servers, and centralized configurations
- High-availability architectures--RAID, AFS, Veritas
- Centralized user management in a heterogeneous, distributed environment
- Support accountability and management by the numbers
- Client satisfaction in a cost-control environment
- Crisis management and formalized teamwork
- Performance architecting/tuning

Yuval Lirov is a senior vice president of UNIX Support at Lehman Brothers. He manages administration of systems, databases, and parallel batch processing for 3,200 UNIX workstations in sales,trading, research, and development. He is an author of Mission Critical Systems Management and over 100 technical publications and patents in distributed systems management, troubleshooting, and resource allocation.

Andrew Rieger is vice president of Equities UNIX Support at Lehman Brothers, managing support of over 900 UNIX hosts, 120 dataservers, and 2500 batches. Prior to Lehman, Andrew worked as a senior systems consultant for Computer Science Corp, Bell Atlantic, and the University of Pennsylvania.

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