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The government has, by following a multi-dimensional strategy combining direct and indirect actions, stimulated the use of EDI, not only in their own organization, but also at other levels of government. In addition, they are applying normative, pedagogical and economic actions to enhance EDI in the communication with their business partners.
Although the governmental initiatives have been successful within the areas vital to the public services and instruments, they are lagging in support of the private sector's need for EDI as well as the public sector's own management. Examples are numerous: on-line systems within an organization, information systems for joint use horizontally and vertically within the public sector, EDI/ data network with the suppliers of taxes, goods, etc. and the citizens, international network in the criminal justice area, etc. These information systems present challenges for the system manager, but also, from our perspective, for the core functions within the public administration and its network.
Moreover, in the intermediate future, we see problems emerging for governments
if they continue to focus upon control and power, rather than favorable
relationships with trading partners. For example, building national and
supranational data networks where EDI is the major vehicle will confront
political challenges such as privacy issues. With the open exchange of
legal and health data, total privacy can never be completely assured using
EDI and IOS. However, networks must not be constructed to maintain or reinforce
governmental power-balances, rather, the goal must be to demonstrate efficiencies
(human labor savings, savings in time and transportation, better utilization
of capital in scheduling, etc.), for the large investments in EDI.
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